You've got questions and we've got answers! This handy little cheat sheet is your guide to watching the 2017 Yuletide Ball.

FAQ 

How do I watch The 2017 Yuletide Ball live stream?

You can watch all performance venues LIVE from Columbus, OH with a FloDance PRO membership.

Which devices support live events streaming?

Our live events are supported on all devices! Please make sure that if you are trying to access via your mobile device, that you have a strong signal and the latest software updates. If you prefer your big screen, you can also watch the action on Apple TV 4 or Roku by downloading the FloSports app.

The live stream is stuttering or choppy, what could be the problem?

TRY A DIFFERENT WEB BROWSER

For the best streaming experience, we recommend using the latest version of Google Chrome or Mozilla Firefox.

CHANGE THE SCREEN RESOLUTION

Lowering the resolution of the live stream can help for a more consistent, smooth stream if you're not on a strong wifi connection. Simply click the "HD" icon on the bottom right-hand side of the video player and change it to 540.

CLOSE ADDITIONAL BROWSER WINDOWS

If you are running other bandwidth intensive programs you may want to quit out of these as they could be taking away from your available bandwidth.

WIFI? USE A WIRED CONNECTION

The live stream will play better with faster Internet connections. Users with a high-speed connection (DSL or cable) should experience high-quality video. Users with a dial-up modem may experience longer loading times while the video buffers before playing, and may experience buffering as the video plays. If you are on a wireless connection try switching to a wired connection, or move closer to the wireless router for a stronger signal. 

TRY LOGGING OUT AND BACK IN

Logging out and back in will reset your session. Additionally, clearing your cache and cookies on your browser can help.

What are you waiting for? Don't miss another moment of the action! 

 Click Here To Watch The 2017 Yuletide Ball LIVE On FloDance.com

Have a question you don't see answered here?

Contact us at support@flosports.tv or by calling 1-512-220-1691